Member Resources
An Investment in Your Wellbeing
Your employer partnered with Ventegra because they wanted a pharmacy benefit solution designed to put you first. That means:
- Lower costs for you and your family
- Transparent pricing—no hidden markups
- Clinical integrity—medications that are safe, effective, and appropriate.
Not all pharmacy benefit managers (PBMs) operate the same way. The industry includes a range of models for managing drug pricing and coverage — some traditional, some more transparent.
Ventegra is intentionally built to eliminate the misaligned incentives found in many traditional PBMs. As a nonprofit public benefit corporation, Ventegra is driven by purpose, not profit. Our role is to work alongside your health plan to deliver better outcomes, lower costs, and a clearer, more honest pharmacy experience.
Member Resources
Navigating Your Rx Benefits
Understanding your pharmacy benefits helps you get the medications you need—safely and affordably.
Prior Authorization Guide
Everything you need to know about why it’s required and how to navigate it easily—so you can feel confident about your treatment.
Pharmacy Benefits Glossary
Pharmacy terms can be confusing—but they don’t have to be. We’ve created a glossary that defines common pharmacy benefit language—so you can make informed choices and advocate for your care with confidence.
LEARN MOREBrand vs. Generic Drugs
Generic and brand medications are commonly prescribed, but many people aren’t sure how they compare. This guide explains the difference in clear language so you can understand your options and make informed choices about your care.
Heart Health Updates
Recent updates from the American Heart Association (AHA) and the American College of Cardiology (ACC) reinforces a critical shift already shaping the future of healthcare: earlier, smarter prevention.
Need Help? We’re here for you!
Our Customer Care Team is made up of experienced pharmacy professionals who understand your needs and are ready to help.
We speak your language!
Support available in 250+ languages.
Our Customer Care Team is available by phone or live chat:
- Mon – Fri: 4:00 AM to 12:00 AM (PT)
- Sat – Sun: 7:00 AM to 7:00 PM (PT)
Your plan specific phone number can be found on the back of your member ID card.
Need help with your pharmacy benefit? Live chat is available!
For member support via live chat, please click the orange chat icon in the lower right corner of your screen to connect with our Customer Care Team. They’re ready to assist you!